Universal Pediatrics is Iowa's largest provider of in-home health care services focusing on the pediatric and young adult population. With over 30 successful years in business, we have proved ourselves to be the premier choice for pediatric home health care!
Universal Pediatrics is a company dedicated to the success of its clients and employees through training and development, access to competitive benefits, 401(k), PTO, etc., and a great work environment! We are looking for a highly organized and efficient Office Manager & Scheduler for our Sioux City office. The ideal candidate will have a passion for customer service, an eye for detail and the ability to multitask!
Come join our great team where we focus on getting the job done right and supporting each other!
Pay: DOE
Schedule: Monday – Friday, 8:00am – 4:30pm, rotating on-call schedule
Benefits: Available the first of the month following 30 days of employment
Essential Responsibilities – Office Manager
- Serve as the first impression to visitors and customers in person and via the telephone. Answer and direct inquiries when appropriate.
- Maintain all personnel files to ensure their completion according to company policies.
- Assist in the hiring process by ensuring pre-employment requirements are completed and maintain a database to ensure employee’s credentials are current.
- Maintain a tracking system to ensure that information sent from the office is returned in a timely fashion (i.e. documentation review, education for staff, etc.).
- Complete Medicaid and insurance eligibility verifications for clients.
- Verify accuracy of field staff documentation on weekly basis.
- Keep the office running smoothly by maintaining office supply inventory, sorting and distributing mail, etc.
- Responsible for various filing, inputting, editing, retrieving, coping and transmitting of information.
Essential Responsibilities – Scheduler
- Create and distribute monthly schedules for field nurses.
- Adjust and organize the schedule as needed to fulfill staffing commitments to clients.
- Completes timekeeping each pay period for field nurses.
- Monitor client hours and frequencies, communicate with managers and complete scheduling notifications as needed.
- Perform data entry by creating correspondence, memos, forms, etc. using various systems.
- Arrange orientation in clients’ homes with managers and field staff.
Additional Responsibilities:
- Participate in the 24-hour on-call rotation for scheduling emergencies with clients and staff.
- Complete other duties and projects as assigned.
Qualifications:
- High school diploma or equivalent.
- Prior experience in scheduling strongly preferred.
- Basic computer skills and the ability to operate office equipment is required.
- Team player with a GREAT attitude.
- Highly detail-oriented, organized and efficient.
- Must be proficient in Excel, Word and Office.
- Ability to multi-task in a fast-paced environment and work independently with little supervision.
- Excellent communication skills – both verb and written.
- Valid Iowa driver's license and proof of financial liability auto insurance.
Benefits (available the 1st of the month following 30 days of employment):
- Health insurance - company contributes!
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Flex Spending and Health Savings Accounts
- 401(k) with company match
- Paid Time Off
- Paid holidays, including a paid day off for your birthday!
- Fun work activities
- Training and education opportunities
- Community event & charity event opportunities
Submit resumes to: humanresources@universalpediatrics.com
Universal Pediatrics is an equal opportunity employer.